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Manufacturing

One communications system, from shop floor to supply chain

Connect factories, warehouses and offices on one cloud phone system, and get supplier and customer calls to the right person, wherever they are.

  • Works on any device
  • No technical skills needed
  • Phones and IT, one provider
Overview

Too many systems, too many missed calls?

Manufacturing runs on constant communication between the shop floor, the warehouse, the office, suppliers and customers. Juggle a different system at every site, and important calls and messages get missed.

We bring everyone onto one reliable communications system, with a smooth migration to the cloud, so your teams, suppliers and customers stay in touch wherever they are.

How we help

The right tools for manufacturing teams

Put every site on one phone system, let calls route themselves and link your locations on one managed network, with a smooth move to the cloud.

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Multi-site calling

Keep factories, warehouses and offices on one cloud phone system, and transfer calls between sites on any device.

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Calls routed automatically

IVR, a virtual receptionist and call queuing handle incoming calls automatically, so supplier and customer calls reach the right person.

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Smooth cloud migration

Wave can work over the phone system you already have or be installed from scratch, with a smooth move to cloud calling.

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One network, every site

A managed WAN links your locations on one centralised network, and a managed LAN with Wi-Fi keeps each site connected.

Recommended

Where to start

Here's what we recommend for manufacturing teams. Take one, or bring them together with one team to call.

  1. Phone systems

    Business phone systems

    Cloud phone systems for UK businesses: take calls on any device and keep your numbers. Wave from £9.99 and Communicator from £23.99 per user per month.

    • Keep your numbers
    • Calls on any device
    • Call handling built in
    Business phone systemsPhone systems
    PricingFrom £9.99 per user per month
  2. Phone systems

    Unified communications

    Unified communications with Communicator: calls, chat, video meetings and screen sharing in one app, wherever your team works. From £23.99 per user per month.

    • Chat, video and screen sharing
    • Desktop and mobile apps
    • Tools for team leaders
    Unified communicationsPhone systems
    PricingFrom £23.99 per user per month
  3. IT support

    Connectivity

    High-speed, resilient connections, office Wi-Fi and one managed network across all your sites, installed and looked after by our team.

    • Business connectivity
    • Office network and Wi-Fi
    • One network, every site
    ConnectivityIT support
    PricingOn request
FAQs

Manufacturing: your questions answered

Still have a question?

Talk to our team and we'll help you find the right fit.

See all FAQs
  • Yes. Every site can share one cloud phone system that works on any device, and a managed WAN links your locations on one centralised network, so every site gets the same services and protection.

  • Not necessarily. Wave can work over your existing business phone system or be installed from scratch, whichever suits you, with a smooth migration to cloud calling.

  • Automatically. IVR (the menu callers hear), a virtual receptionist, and call queuing and routing send calls from customers and suppliers to the right person, and voicemail to email delivers any messages to your inbox.

  • Yes. We can integrate unified communications across your supply chain, and Communicator lets you bring external phone numbers into calls and video meetings, so suppliers and customers can join from their own phones.

  • Yes. The softphone app puts your business line on mobiles, so people on the shop floor or out on the road can still take and transfer calls.

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