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Products

Simple plans, fair prices

  • Set up and supported by our team
  • Keep your existing phone numbers
  • Phones, IT, cloud and hosting in one place

Phone systems

Wave and Communicator both include:
  • HD voice
  • Mobile and desktop apps
  • Voicemail to email
  • Call recording and reporting
WaveCloud phone system

Answer your business number on your mobile, computer or desk phone, with call handling built in.

£9.99per user per month
Get started

Wave includes:

  • HD voice
  • Audio conferencing
  • IVR and call queuing
  • Call recording
  • Voicemail to email
  • Call forwarding and transfer
  • Analytics and reporting
  • Customer support
Compare plans
Contact centreCloud contact centre

Run inbound and outbound teams on voice, web chat, email and SMS, in the office or at home.

Priced for your team
Get a quote

Includes:

  • Voice, web chat, email and SMS
  • Predictive, progressive and preview diallers
  • Wallboards and live reporting
  • Self-service campaign tools
  • Home-based agents
Explore the contact centre

Prices are per user per month. Extra numbers, call plans and the Communicator upgrade are in the add-ons below.

Compare Wave and Communicator

Communicator includes everything in Wave, plus video, file sharing, integrations and tools for team leaders.

Compare Wave and Communicator
Wave£9.99 per user per monthGet startedCommunicator£23.99 per user per monthGet started
HD voice Included
IVR Included
Music on hold Included
Call forwarding Included
Call transfer Included
Caller ID Included
Call waiting Included
Line display name Included
Audio conferencing Included
Personal dialler Not included
Call back features Not included
Internet fax Not included
Call recording Included
Voicemail to email Included
Call logs Included
Analytics and reporting Included
Video calling Not included
File sharing Not included
Single sign-on Included
Call monitoring Not included
Call whisper Not included
Call barging Not included
Roles and permissions Not included
Microsoft integration Not included
CRM integration Not included
Developer platform Not included
Database application Not included
Customer support Included

Add what you need, when you need it

Top up your phone plan with extra numbers, a call plan to suit your team or an upgrade to Communicator.

Ask about add-ons
  • Unlimited UK calls

    Unlimited calls to UK landlines and mobiles, for one fixed price per user.

    £25 per user per month

  • Extra phone numbers

    Add a number whenever you need one, for a new office, team or campaign.

    £2 per number

  • Upgrade to Communicator

    Already on Wave? Add video, chat, file sharing and tools for team leaders.

    £14 per user per month

  • Custom call plan

    A call plan built around how your team actually calls.

    Priced on request

  • Per minute billing

    Pay only for the calls you make.

    Priced on request

FAQs

Questions about pricing

Prices, contracts, VAT and how you pay.

It depends on the service. Our plans start from:

  • Wave: £9.99 per user per month
  • Communicator: £23.99 per user per month
  • IT support: £30 per workstation per month

Contact centre, cloud and connectivity projects are quoted around what you need, and you'll find current hosting plans and prices in our hosting portal. Call 020 3745 0203 for a quote.

No, unless we say otherwise. Under our terms, charges exclude VAT, which is added at the current rate.

Yes. Each service has a minimum term, set out in your service agreement before you sign, so you know exactly what you're committing to.

Yes. Call our sales team on 020 3745 0203 and we'll show you how Wave or Communicator would work for your business.

Only if they're in your quote. Any one-off charges, such as new line connections or hardware, are set out before you sign, so there are no surprises on your first bill.

Monthly, usually by Direct Debit. Your invoice arrives by email as a PDF, and line rental and data connections are paid in advance.

Yes. Wave and Communicator are priced per user, so you can add people as you take them on. Wave also lets you change users and settings yourself in its control panel.

See all FAQs

Free IT audit

Get a free IT audit and a clear plan

We review your set-up, security and network, then send you a report on how to get the best from your systems. No cost, no obligation.