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Welcome to Unified communications.

Peace of Mind-as-a-Service

Cloud solutions for your business

Whatever the size of your business, we provide clients with Cloud and Unified Communications services delivered over a 100GigE secure, super-fast Network. So if you’re a Start Up or a FTSE 100 company, our team are here to help you.

VoIP for Business

VoIP for Business

Our VoIP telephony service enables you to make low-cost internet calls so that you can connect cost-effectively with colleagues, partners and customers around the globe.

When using VoIP, your voice is converted into digital information that is then transmitted over the internet as data, unlike the way traditional telephone lines work through a local telephone provider. This makes VoIP a convenient and cost-effective way to communicate.

Broadband

Broadband

If your business internet connection went down, how much would it cost you?

Never have to compete for bandwidth again with a fibre leased line. Never worry about managing your business internet again. You can rely on us to provide you with a sturdy framework for your IT systems.

When it comes to doing business, why wait?

You need to be a step ahead of your competition at every opportunity, serving your customers first. Internet access can be fast, but not all Internet access is the same.

Call Centre Solutions

Call Centre Solutions

Easy to use fully functional software that gives control back to the call centre operation

Our solution offers software as a service for contact centres of typically less than 100 seats. Our approach allows you to break free from traditional, old-world approaches to call centre technology.

No upfront capital outlay, no multiple suppliers, no bloated software that’s painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business-grade voice – simple, easy, done

Our Most Popular Packages

Our Most Popular Packages​

Office Lite
From
£12.50
Per Month
  • Full PBX Replacement
  • HD Voice
  • Voicemail
  • Hunt Groups
Office
From
£17.50
Per Month
  • Office Lite Plus
  • 3-Way calling
  • Call Park / Pick-up Groups
  • Hot Desking
  • Call Reporting
  • 24 / 7 x 365 Support
UC-One
From
£20
Per Month
  • Office Features Plus
  • Instant Messaging / Chat
  • Presence & Status
  • Video Conferencing
  • Desktop Sharing & File Transfer
  • Virtual Room (up to 15 guests) Plus Many More Features
From
£75.00
Per Month
  • Blended Call Center
  • 500 Landline Minutes
  • 24 month Contract
  • 16 Features including Hunt Groups & Queues
  • Add Ons: Upgrade Phone and Add Broadband
  • Need More Users? Add Them At The Checkout

Our Most Popular Package

Benefit from the simplicity of a unified communication solution from VoIP Tech.

Improve your efficiency by enabling fluid and fast communication helping to boost agility as it helps to speed up idea sharing thus improving decision making. Save money and time on travel by introducing UC applications like audio and video conferencing and desktop sharing over the Cloud.

About VOIPTECH

Unified Communications Experts

Only our drive to grow and use cutting-edge technology strengthens our world-leading customer service and support.

Our customers choose our award-winning services because we are committed to delivering VoIP, broadband, fiber and cloud products that meet their business ‘ short- and long-term needs.

Our customers are able to vouch for us, innovation is not the only component of our service to their satisfaction, but it is the excellent customer support they value most.

Our customers need us to be flexible, reliable and cost-efficient – and that’s what we’re delivering. Learn how we can help with these case studies.

Testimonials

Our Technology Partners

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Omni-Channel Integration

INTEGRATED CONTACT CENTRE & CRM PLATFORM

Many contact centres also have other systems running in parallel – like Payment Gateways or third-party reporting systems. The integrated contact centre and CRM platform presented on a single agent screen increases productivity and reduces manual errors.

 

REFERENCE THE IVR INPUT OF THE CUSTOMER

Track the customer’s IVR journey and record those details in the CRM.
CTI AND SCREEN POPS

Customer details are presented to the agent in real-time which reduces call handling time and improves satisfaction
LINK TO CALL RECORDING

Automatically record Call Outcome, Call Duration, Call Notes and location of Call Recording in the CRM.

 

CLOUD-BASED SYSTEM
Our cloud delivery platform means that integration with other web based databases such as Salesforce.com or ServiceNOW can be completed within days and at minimal cost – in contrast with on-premise or hosted solutions where similar integrations are time consuming and often expensive.

 

SKILLS, CAMPAIGN AND RAPPORT BASED ROUTING

Customers can be routed the most appropriate agent based on profile and previous activities.
RAPID INTEGRATION

Delivered in weeks not months at a fraction of the cost of traditional integration projects.
OUTBOUND DIAL FROM CRM RECORDS

Agents can dial from their CRM application – reducing time and manual errors.