Products
Wave and Communicator
A phone system that goes wherever you do
Keep your numbers, and take calls on any device from £9.99 per user per month.
Free IT audit
Get the best from your IT
We review your set-up, security and network, then send you a report you can act on.
Cloud computing
Cloud computingOverviewMove to one secure cloud, managed for youCloud computing
Cloud computing without the complexity
We move your systems into one secure cloud and look after it for you.
Web hosting
Web hostingOverviewFast, secure hosting from £2.99 a monthDomains and hosting
Your domain, website and email together
Register your .co.uk or .com, then host your site and email from £2.99 a month.
Collections depend on reaching people. Dial by hand, and agents spend much of the day listening to phones ring, with less time left to talk to customers.
Our cloud contact centre takes the dialling off your agents' hands, keeps customers informed by text and shows you how each campaign is going as it runs. You reach more people, with shorter calls and less unnecessary contact, at a lower cost.
Diallers, texts and live reporting work together in one cloud contact centre, so your team reaches more people with less wasted effort.
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Predictive diallers call several numbers at once and pass each answered call to a free agent. Progressive and preview modes give you more control.
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Send messages, notifications and alerts by SMS, such as a reminder before you call, from the same workspace as your calls, web chat and email.
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Wallboards and a real-time results manager show how each campaign is performing, so supervisors can adjust it while it runs.
Here's what we recommend for collections teams. Take one, or bring them together with one team to call.
Phone systems
A cloud contact centre for inbound and outbound teams: calls, web chat, email and SMS in one workspace, with diallers, live wallboards and home working.
Phone systems
Cloud phone systems for UK businesses: take calls on any device and keep your numbers. Wave from £9.99 and Communicator from £23.99 per user per month.
Who we work with
It keeps your agents talking instead of waiting for someone to pick up. A predictive dialler calls several numbers at once and connects each answered call to the next free agent, and progressive and preview diallers give you more control when you need it.
Together, they help you reach more people at a lower cost, with shorter call times and less unnecessary customer contact.
Yes. The contact centre runs in the cloud, so agents work from the office or from home with the same tools. The platform is secure, scalable and flexible, so you can grow or shrink the team as your needs change.
Yes. Send messages, notifications and alerts by SMS, such as a reminder before you call. Texts sit alongside your calls, web chat and email in one workspace.
Yes. Wallboards, a real-time results manager and simple reporting tools show performance as it happens, so supervisors can act straight away instead of waiting for a report.
Yes. Self-service tools let you adjust your phone, SMS, web chat and email campaigns as priorities change, and the campaign builder sets up new ones. There's no need to wait for us.
Implementation is done in days, and our team can help move your existing contact centre to the cloud. Call 020 3745 0203 for a free consultation first.
