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Products

Managed IT support

Managed IT support that gets to the root of problems

  • A help desk for your whole team
  • Onsite and remote engineers
  • Migration and full system backup

From £30 per workstation per month

Use us as your IT team, or alongside your own

Our technology partners

  • Nokia
  • Oracle
  • Polycom
  • exponential-e
  • BroadSoft
Plans

IT support for your business

Managed IT priced per workstation, a free look at your systems first, and the networks to connect your sites.

Free IT auditNo cost, no obligation

We review your systems and send you a report on how to get the best from them.

Free
Book your free audit

What we look at:

  • How your IT is set up today
  • How secure your systems are
  • How well your network runs
  • Where problems could start
  • A report on how to get the best from your systems
ConnectivityNetworks and Wi-Fi

High-speed, resilient connectivity and the networks inside your sites, managed for you.

Priced for your sites
Get a quote

Includes:

  • Business connectivity
  • Managed LAN and Wi-Fi
  • Managed WAN for multiple sites
  • Firewall protection
Explore connectivity

Your whole IT team, or more hands for your own

Use us as your IT team, or to support the team you already have.

We look after all of your everyday IT

We manage your business technology and IT systems day to day, from the help desk to the hardware, so your people can get on with their work.

  • A help desk for your whole team
  • Onsite and remote engineers
  • Full system backup and hardware installation
Get a quote
Our approach

Stop fixing the same IT problems over and over

Rather than repeatedly fixing the same network issues, we find out why they happen and deal with that. Then we keep working to improve how your systems run.

Fixing the symptom

The same issue keeps coming back

A quick fix gets you going again, until the next time. Every time, your team stops work while someone finds a solution.

Fixing the root cause

Find out why, and fix that

We trace the problem to its root cause and deal with it at the source, so it doesn't keep coming back.

  • Less disruptionWe deal with issues without disrupting your whole team unless it's absolutely necessary.
  • Always improvingWe work to make your systems run better, not just react to the same old problems.
  • Spend and stress lessWith fewer repeat problems, you spend and stress less in the long term.
Features

Everything your business needs from IT support

A help desk for your team, engineers on site or remote, an easy switch and full system backup.

A help desk for your whole team

Our service desk works to ITIL industry standards. Every request is logged in our tracking system, and we keep you up to date until it's resolved, however critical or simple the issue.

  • Every request tracked
  • Updates at every step
  • VIP support for key team members
How quickly do you respond?
How we work

We'll keep you in the loop, whatever the issue

We monitor and report on every request, and keep you up to date every step of the way.

  • Every request tracked

    Every request is logged in our dedicated tracking system, so nothing gets lost.

  • ITIL industry standards

    Our service desk and highly trained engineers work to ITIL industry standards.

  • VIP support

    VIP support is available for the key members of your team.

  • Help at short notice

    We respond and deliver IT support whenever you need it, even at short notice.

  • Minimal disruption

    There's no need to disrupt your whole workforce unless it's absolutely necessary.

  • Day-to-day management

    We manage your technology and IT systems, and keep improving how they run.

Switching

Switching to us is simple

Changing IT provider starts with a free look at your systems.

  1. 01

    Book a free IT audit

    We review your set-up, security and network, and send you a report on how to get the best from your systems.

  2. 02

    We plan the move

    We get to know your current set-up and plan the switch with you, with as little disruption as possible.

  3. 03

    We look after it

    Your team gets a help desk, onsite and remote engineers and full system backup, and we keep you up to date.

Testimonials

What our customers say

Here's what they shared about their experience working with our team.
Changing our IT supplier seemed daunting but migration was super easy and Voiptech did everything with minimal disruption. The guys at Voiptech understand our needs and deliver a first rate remote IT service so now we can connect and collaborate with our team knowing all technical systems are continuously monitored and maintained.
Nicole
We work with companies whose values and mission align with our own and I cannot recommend Voiptech highly enough. We have been a customer for two years and the service has been unbelievable. They identified our needs and supplied a system that revolutionised our communications internally, externally and delivered it under budget.
Badu
Having access to 24/7 managed IT services means we can be confident that the technology forming the backbone of our business is secure, so we can focus on continuing to provide the very best specialist care services. Great support and always available.
My Homecare
FAQs

IT support: your questions answered

Still have a question?

Talk to our team and we'll help you find the right fit.

See all FAQs
  • Our end-to-end managed IT service looks after your everyday business technology:

    • a help desk for your whole team, with VIP support for key people
    • onsite and remote engineers
    • physical installation of the hardware you need
    • migration and full system backup
    • day-to-day management of your technology and IT systems

    We track every request and keep you up to date at every step, however critical or simple the issue.

  • Plans start from £30 per workstation per month. The price depends on how many workstations we look after and the support you need, so request a quote and we'll put together a package that suits your business.

  • Our help desk is there for your daily business technology needs, with VIP support available for key team members. Every request is logged and tracked, and we keep you up to date until it's resolved.

  • Our service desk and engineers work to ITIL industry standards and respond whenever you need us, even at short notice. Every request is logged in our tracking system, and we keep you up to date until it's resolved.

  • Yes. Our engineers help remotely or on site, depending on what's needed, including the physical installation of all the hardware your business needs.

  • Our migration and onboarding service takes care of it. We get to know your current set-up, plan the move with you and handle the switch with as little disruption as possible, so your team can keep working.

  • Yes. Use us as your whole IT team, or to expand the team you already have. We track every request and keep everyone up to date, so your people and ours always know where things stand.

  • We fix the root cause. Rather than repeatedly fixing the same network issues, we find out why they happen and deal with that, and we keep working to improve how your systems run. Over time, that means less disruption, and you spend and stress less.

  • Yes. Full system backup is part of our service, to help protect your business against data loss and network downtime. If you're switching to us, we set it up as part of your migration.

  • Yes. Our engineers take care of the physical installation of all the hardware your business needs, from new workstations to network equipment.

  • Yes. Book a free IT audit. We review your set-up, security and network, look for potential future problems and send you a report on how to get the best from your systems.

Ready for IT support that gets to the root of problems?

Book a free IT audit, or call us to talk about your systems.