Products
Wave and Communicator
A phone system that goes wherever you do
Keep your numbers, and take calls on any device from £9.99 per user per month.
Free IT audit
Get the best from your IT
We review your set-up, security and network, then send you a report you can act on.
Cloud computing
Cloud computingOverviewMove to one secure cloud, managed for youCloud computing
Cloud computing without the complexity
We move your systems into one secure cloud and look after it for you.
Web hosting
Web hostingOverviewFast, secure hosting from £2.99 a monthDomains and hosting
Your domain, website and email together
Register your .co.uk or .com, then host your site and email from £2.99 a month.
Virtual receptionist
Greet every caller, send them to the right team and take messages after hours, with an IVR menu and call queuing built into Wave.
From £9.99 per user per month
Included with every Wave plan
Time-of-day routing changes what callers hear depending on whether you're open, so nobody rings into silence.
Greet, route, queue and report on every call, without hiring anyone or buying new phones.
Greet callers with your own message and let them choose the team they need with a key press.
When everyone's busy, callers wait in a queue with music on hold instead of ringing out.
Pass a caller to the right colleague, or forward calls to a mobile when you're away from your desk.
See every call in your call log, with reports on how your calls were handled.
Your virtual receptionist comes with Wave, or with Communicator for calls, chat and video in one app.
Answer your business number on your mobile, computer or desk phone, with call handling built in.
Wave includes:
Calls, video, chat and file sharing in one app, so your team can work together from anywhere.
Everything in Wave, plus:
Prices are per user per month. Extra numbers, call plans and the Communicator upgrade are in the add-ons below.
Tell us how you take calls today, and Wave can be up and running within 24 hours.
Who answers what, your opening hours and what callers should hear.
Your greeting, menu options, queues and after-hours messages, set up with our team.
Callers reach the right team, on any device, whether you're open or not.
A virtual receptionist answers your business calls automatically. It greets every caller, offers them a menu and sends them to the right person or team, so no call goes unanswered, even when everyone is busy.
IVR (interactive voice response) is the menu callers hear when they ring, such as "press 1 for sales, 2 for support". It's built into every Wave plan, along with call queuing and routing.
Yes. Each menu option can send the caller to a different person or team, and calls can be transferred if they need someone else.
Time-of-day routing sends calls to your team during opening hours and to a message after hours. Callers can leave a voicemail, and voicemail to email delivers it to your inbox.
Yes. Call queuing holds callers in a queue with music on hold until someone is free to answer.
Yes. IVR, virtual receptionist, call queuing and routing, time-of-day routing, music on hold and voicemail to email are all part of Wave, from £9.99 per user per month. See phone system pricing.
No. Wave works on smartphones, computers and traditional desk phones, and it can even work over your existing phone system.
Yes. Call recording is included with Wave, along with call logs and reporting, so you can see how your calls went.
Get the right numbers for your business, run a full contact centre, or see the phone system it all runs on.
Talk to our team about how you take calls, and we'll set up a virtual receptionist that fits.
