Case Studies

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Industry | Legal
Indusry | Housing
Industry | Marketing
Industry | Banking

Case Study Barristers Chambers

VoipTech provide Unified Communications and Managed Services to high-profile customers across industries. We provide, innovative solutions and diverse product portfolio to offer more to our customers using our strategic partners.

The business benefits

These solutions offer examples of how we can now deliver peace of mind for our customers. ‘It’s critical for us to know that the solutions we deliver to our customers both save them money and are built on a robust and secure technology platform.’ ‘If there are any issues, our customers know they have access to a 24 / 7 UK-based service desk, manned by IT experts who will deal with their queries on the same day they raise them. Before we implemented these solutions, these customers had multiple legacy systems, clouds and vendors to contend with; now, they have one cloud and one vendor – and that gives them peace of mind.’

Our client trusts us not only to deliver solutions, but to keep an eye on them after they’ve gone live.

CHALLENGES

Cloud Migration, Installation of Future-Proof Solution,  Best of Breed Communications Technology.

A barristers’ chamber internationally recognised as a leading family law set, wanted to install top quality communications technology, future proofed with the organisation’s continual future growth in mind. They also wanted to move everything into a managed cloud environment, enabling them to avoid having to bring in external IT teams in the event of any technical issues.

SOLUTION

High Speed, Resilient , Scalable Connectivity. UC-One Licenses; managed LAN with high-speed WiFi

For the barristers’ chamber, we have installed:

• High-speed, resilient and scalable business connectivity supporting 80 barristers

• UC-One licenses for the chamber’s many legal clerks to speed knowledge sharing

• Managed LAN with high-speed WiFi

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Case Study Social housing provider

Social housing provider that owns over 6,000 homes and 30 sheltered housing schemes. They were saddled with an outdated, and therefore highly costly and fragile, phone system. They wanted to drive communications (and ultimately their entire infrastructure) into the cloud. Their primary motivation here was to maximise cost-efficiency, in part by taking some of the complexity out of their IT. Instead of dealing with disparate systems and multiple vendors, as they had been, they wanted to consolidate: a single cloud, managed by a single cloud-services provider.

The business benefits

Typifying the outcome of working with us, we have been able to further develop our relationship with these customers in the wake of the success of the solutions outlined; discussions have already begun around future projects, including virtual conferencing and full cloud migrations.

Our client trusts us not only to deliver solutions, but to keep an eye on them after they’ve gone live.

CHALLENGES

Cloud Migration, Consolidation of Communication onto single platform.

SOLUTION

Centralised network with 40Gbps Firewall. Managed WAN servicing 22 sites: full contact centre with 200 UC-One Licenses.

For the social housing provider, we have installed:

• A centralised network secured by a high capacity 40Gbps firewall

• Managed WAN delivering services to 22 sites

• Full contact centre with UC-One for 200users

Case Study Marketing Agency

In terms of deployment, with 95 percent of its staff using desktop customers and a few managers using the mobile client, the firm has mainly eliminated traditional handsets.

“We have a platform in VoIPTech where we have complete trust plus a shared ethos that thinks that nearly anything is feasible!

The business benefits

VoIPTech has implemented a fully functioning telephone system that includes voicemail to e-mail and conference within a day of our office being internet ready. In our office in London, we have 31 extensions.

One of the main advantages of using VoIPTech is their real attention to detail and in-depth understanding  of telecoms.

This resulted in us installing a conference phone from Polycom IP7000 that enables us to participate skype calls in our frequent conference calls.

CHALLENGES

Reliability with installation of Future-Proof Solution,  Best of Breed Communications Technology. IVR Solution

SOLUTION

UC-ONE LICENSES; MANAGED LAN WITH HIGH-SPEED WIFI

For the this agency we have installed:

• UC-One licenses for the 31 users 

• Managed LAN with high-speed WiFi

Case Study Electronic Money Institution

Originally, Banq24 chose VoIPTech because it was worried about reliability issues. The transition has worked smoothly .

The business benefits

“Banq24 benefits from a more reliable cloud phone system through the use of VoIPTech, combined with the peace of mind that they don’t lose any significant call recordings.”

CHALLENGES

Cloud Migration, Installation of Future-Proof Solution,  Best of Breed Communications Technology.

SOLUTION

High Speed, Resilient , Scalable Connectivity. UC-One Licenses; managed LAN with high-speed WiFi

For the Banq24, we have installed:

• High-speed, resilient and scalable business connectivity

• UC-One licenses for the agents

• Managed LAN with high-speed WiFi

Boring Legal Stuff

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