Technology plays a vital role in the delivery of education. The shift towards using the internet is not just limited to accessing knowledge and research but can also be used in a school’s phone and communication systems as well.
Through Voice over Internet Protocol (VoIP) technology, schools can experience an improvement in educational quality, productivity, safety and security, and in the relationship between faculty and parents.
Moving up your communication system to VoIP takes your school into the future of education and learning. While this transfer brings a lot of changes compared to old school phone systems, it results in an environment where students get more opportunities to thrive and to learn.
What Can VoIP Do for Schools?
Installing a VoIP protocol phone system brings a world of convenience to your school, with major improvements apparent across the different aspects of the educational institution. It brings features and opportunities that aren’t available in antiquated school telephone systems.
For teachers, having a VoIP system makes it easier to interact with parents. With the teacher being the educator in school and the parents also taking a role as educators at home, it makes this collaboration critical in the development and performance of students. The technology also makes the job of teaching more efficient than ever because of tools like email integration, video conferencing, and instant messaging.
For students, VoIP brings opportunities like long-distance learning where they can access information conveniently, enabling them to continue learning even without being physically present in the classroom. It opens up new doors for gaining knowledge from teachers and subject matter experts from all over the world.
For the school, VoIP brings a unified system that makes communication between teachers and staff faster and easier. And despite its numerous features, it’s a cheaper but more practical option than old school phone systems. More importantly, however, using this technology increases the level of safety and security of the school.
What Are the Benefits of Having VoIP in Schools?
When you install VoIP technology in your school, it affects more than just the way you communicate. It brings a lot of benefits that have a positive impact on school operations and education as well.
1. Increased School Security
Aside from the quality of education, a safe school is one of the most important factors that parents consider for their kids. Using VoIP technology can help make your school a safer environment for learning.
One of the ways it does this is through an integrated notification system that instantly notifies teachers and students of any emergency as it happens, allowing them to act quickly in critical situations.
The software also features an emergency calling system that lets your school instantly alert the police, the fire department, rescue teams, or medical personnel for assistance during emergencies.
2. Unified Communications
Because schools are made up of different buildings inside an expansive property, with numerous teachers and staff located in different areas, communication can become challenging at times.
VoIP brings comprehensive communication systems that make it easier for teachers and staffs to contact one another. It provides new ways to connect that an old system can never accomplish.
VoIP gives you an integrated communications platform with email, instant messaging, voice mail, and video calling, and more. Inter-department calls, classroom-to-classroom calls, paging, and announcements can all be made using a single platform. Faculty, students, and staff have more ways to communicate, no matter where they are in the school or even out of it.
3. Improved Educational Quality
Perhaps one of the most important benefits of VoIP, the improved quality of education can steer students towards better academic performance.
Through VoIP, schools can collaborate with other educators to provide long-distance learning opportunities through classes, seminars, or workshops conducted outside the school or even in a different country. This exposes students to other cultures, languages, and information that can help them in their academic journey.
A superior communication tool like VoIP can also help establish a positive relationship between teachers and parents. As mentioned above, parents play the role of educators at home and VoIP allows them to have direct-line access to teachers and the school to monitor performance and discuss areas of improvement. This is helpful for parents to provide any additional support that their child needs.
4. Easy Access to Communication Modules
A VoIP platform gives you and your teachers easy access to various communication modules. In the old system, phones are separate from emails and the paging system, with no instant messaging and other features.
Switching to a VoIP phone gives you an all-in-one solution that includes all of the above, plus video conferencing, conference call capabilities, group paging, and more. This can streamline processes and improve school operations. With VoIP, you no longer have to burden yourself with using different communication tools for different purposes.
5. Accurate Data Analysis
Data analytics has established itself as an important part of running a business, and it’s no different from schools. VoIP phones enable you to collect phone call data and identify the areas of concern of teachers and parents. It gives you the ability to study the content of the calls and messages and address concerns of parents, students, or faculty.
As a leader of the school, the data analysis aids in the decision-making process and can help define strategies that will improve services and the quality of education.
8 VoIP Features Essential for Enhanced Communication Systems for Schools
Schools that have VoIP phone systems are clearly ahead in terms of communications, safety and security, and educational quality. But before you go running to install VoIP technology in your school, here are eight features that you should consider in a VoIP phone system:
1. Call Recording
Already a common feature used by businesses, it’s also a must for schools to ensure the quality of phone calls and conversations between teachers, students, and parents.
Recording calls guarantees that any complaints and concerns brought forward are accurately recorded without bias. This is invaluable for any investigation that may take place and protects all parties involved from any inaccurate and false information that may cause harm to the school, the students, and parents.
2. Call Routing
Effectively managing all the teachers and staff can be challenging, especially for larger schools. A call routing feature makes it easier for you, your teachers, parents, and other callers to reach a specific department or person at any given time. With a VoIP phone, it’s even possible to contact your teachers directly during out-of-school activities.
This feature allows the software to make outbound calls and play pre-recorded messages. This can come in handy for sending reminders to faculty, staff, and parents about deadlines, tasks, meetings, or important school-related activities. Just be sure not to overuse this feature to avoid spam.
4. Video Conferencing
Video conferencing has opened up new doors for interactive and virtual learning for students by giving them access to online classes and other resources beyond the walls of the classroom.
It also allows you to consult with your faculty and hold meetings without being on the school premises. It’s also an avenue to have face-to-face meetings with parents no matter where they are, which can help build a stronger relationship with the school.
5. Intercom Support
Consider intercom support for school telephone systems, as this lets you broadcast scheduled reminders automatically. This can replace using a bell to signal the end of classes, breaks, and others.
6. Group Paging
This feature replaces the old public announcement system, which is altogether separate from the phone system. With a VoIP protocol, you have a unified system that includes group paging that lets you broadcast announcements through VoIP phones or the school’s sound system.
7. Conference Bridging
Large campuses house different departments and classes in different locations, making it challenging at times to hold meetings among faculty members and even with students. With conference bridging, it becomes convenient to hold conference calls without having to move from one location to another.
8. Email Incorporation
With this feature, you’re able to integrate email with your VoIP phone, which adds another means of communication necessary for file sharing, documentation, and other tasks. This can help boost the productivity and the efficiency of teachers, especially for subjects that require a lot of paperwork.
Bring VoIP Technology to Your School Through VoIPTech Solutions
Signing up for VoIP technology can feel like transferring to the ivy league of phone communication systems. But with the right partner like VoIPTech Solutions, it’s a transition that’s going to be easy and simple for you.
We offer a unified communications package that lets you take advantage of VoIP technology and all its benefits for your school. Our VoIP products and packages include features like call routing, audio and video conference, call monitoring, email integration, and more.
All these help your school become an institution of high-quality learning that help shape future leaders and experts.
Ready to enrol for VoIP? Call us on 0203 745 0201 or send us an email at [email protected]