PRIVACY POLICY

Welcome to RMA TM Ltd (“us”, “we”, or “our”). We operate https://voiptech.solutions/ (hereinafter referred to as “Service” orVoiPTech Solutions).

We value your rights to privacy and we are committed to protecting any personal information you directly provide to us. Our Privacy Policy governs your visit to https://voiptech.solutions/, and explains how we collect, access, safeguard, and disclose relevant information that may result from your use of our Service.

In general, it is not imperative for you to provide any personal data when you use our website unless otherwise you agree to use or purchase any of our services and products or subscribe to our mailing list.

We use your data to analyse, support, and improve our website as well as the services we offer for better use experience. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used in this herein shall have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

 Definitions 

  • SERVICE means the https://voiptech.solutions/ website operated by RMA TM Limited.
  • PERSONAL DATA means a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
  • COOKIES are small files stored in your device (computer or mobile device). We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you.

Information Collection and Use

We collect and control several different types of information for various purposes to provide and improve our Service to you.  For the purpose of this Privacy Policy, we are a Data Controller of your data.

Types of Data Collected

 

1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Telephone number
  •  Address, Country, ZIP/Postal code,City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

2. Location Data

We may use and store information about your location should you give us permission to do so (“Location Data”). We use this data to provide features and to improve and/or customise our Service. You can enable or disable location services when you use our Service at any time using your device settings.

3. Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we may hold certain information as necessary. You can set  your browser to refuse all cookies or to indicate when a cookie is being sent. However, you may not be able to use some features of our Service if you do not accept cookies.

Use of Data

VoIPTech Solutions uses the collected data for various purposes:

  1. to improve and maintain our Service;
  2. to notify you about changes to our Service;
  3. to provide customer support;
  4. to monitor the usage of, and to gather analysis or valuable information so that we can improve our Service;
  5. to detect, prevent, and address technical issues and defects;
  6. to fulfill any other purpose for which you provide;
  7. to provide you with news, special offers and general information about other goods, services, and events that we offer and are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  8. in any other way we may describe when you provide the information; and for any other purpose prior to your consent.

Retention of Data

We will retain your Personal Data as long as it is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for a longer time period.

Transfer of Data

Your information, including your Personal Data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction. Please note that the data protection laws may differ in different jurisdictions (the laws of some countries may not be as protective).

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

VoiPTech Solutions will take all the reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the laws in the UK herein. We do not approve any transfer of your Personal Data to any place, organisation or country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide to:

  1. Law Enforcement – under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  2. Our subsidiaries (for business transactions) – if we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
  3. Other necessary entities – to our subsidiaries and affiliates; contractors, service providers, and other third parties we use to support our business.

We may also disclose your data to fulfill the purpose for which you provide and approve it; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or other entities.

Security of Data

Your data security is important to us, but the transmission over the Internet or other electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want that data to be removed from our systems and servers, please email us at [email protected]

In such circumstances, you hold the following data protection rights:

  • the right to access, update or to delete the information we have about you;
  • the right of rectification serves the right to have your information rectified if that information is inaccurate or incomplete;
  • the right to object gives you the right to oppose our processing of your Personal Data;
  • the right of restriction serves the right to request that we restrict the processing of your personal information;
  • the right to data portability provides you with a copy of your Personal Data in a structured, machine-readable and commonly used format;
  • the right to withdraw consent allows you to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

 Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party provider, you will be directed to that third party’s site. It is therefore advisable to stay informed about any changes in legal provisions or the business practices of companies you visit using third-party links. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.  

Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We ask that minors should not submit personal information or any related data to us. If we become aware that we have collected Personal Data from Children without verification or parental consent, we take steps to remove that information from our records and servers. If we unknowingly have such data and you have any relevant information regarding it, please contact us. 

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or any other electronic method, provided that we have your email address and other information in our records. Prior to the change becoming effective, we will update “effective date” at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us by email: [email protected].

Phone number: 0203 745 0202

Address: 148 Cambridge Heath Rd, London E1 5QJ