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Why Landline Phones Are Still in Fashion in 2020?
November 30, 2020 Blog
With cell phones dominating the 21st century, some may say that landlines are getting out of fashion. However, landline phones aren’t all that bad. It …
6 Tips for Virtual Teams to Cope with Communication Challenges
November 25, 2020 Telecommunications
Building virtual teams is not easy, especially when it is your first time to venture into this kind of business setup. However, remote work is …
IVR System for VoIP Phones: What is it and How Does it Work?
November 23, 2020 Blog
An Interactive Voice Response (IVR) system is a phone technology that lets callers interact with a computer to get information or assistance without the need …
How to Keep VoIP Connection Even When There’s a Power Outage?
November 20, 2020 Blog
Business communication is an integral part of a successful organisation. It is important to set up a communication infrastructure that can bring efficiency and transparency …
Pros and Cons of a Digital Workforce
November 18, 2020 Blog
The digital workforce is no longer seen as a future trend but instead as an essential strategy to stay relevant in today’s market. The incorporation …
Pros and Cons of Running Your Business from Home with a Virtual Workforce
November 16, 2020 Blog
Companies have adapted to the emerging trend of building a business from home. This new work setup has been subject to scrutiny by experts in …
Cloud Communications vs UCaaS: What’s the Difference?
November 13, 2020 Blog
With the significance of communications in an organisation, businesses are gradually turning to communication solutions like cloud communications and unified communications. These innovations have started …
Things to Consider When Choosing VoIP Phones
November 9, 2020 Telecom Equipment
The world of business is truly global. And this demands a global approach to communications. This new reality is why more companies than ever before …
9 VoIP Security Risks and How To Keep Your VoIP Phone System Safe
November 9, 2020 Blog
VoIP security risks are part of the move into a VoIP system. If you’re considering it, it’s normal to have concerns after assessing the potential …
7 Ways to be Productive in a Work from Home Setting
November 7, 2020 Blog
How to Stay Productive in a Work from Home Setting as the Pandemic Continues? The current COVID-19 pandemic has been drastically affecting several industries. There’s …
Call Centre Solutions: Tech Trends of 2020/2021
November 7, 2020 Blog
Call centre solutions are performance-focused, designed to achieve specific goals: optimise response times, use data to understand customer concerns and needs better, and improve customer …
Battle Of Phone System: VoIP Telephone Systems Versus Landline
November 3, 2020 Blog
Communication technology has evolved. Telephone systems have paved the way for better communication providing a seamless way to connect people in the different parts of …