Welcome to Unified communications

Peace of Mind as a Service.

Price plans
  • Inbound Call Center

Next-Generation Inbound Call Center for your Business

Our communications platform comes with a range of dialers to increase your customer engagement, contact quality, and productivity. Dialers include tools that are predictive, progressive and with preview capabilities.

Guaranteed free consultation with our Business Phone System Specialists

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Core elements at a glance

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New phone campaigns that can be launched in days.
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Real-time customer or client engagement and metrics monitoring.
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Strong and reliable customer support that will improve customer loyalty.

Benefits

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Increase Sales Revenue and Profit

Doing business in the cloud with the right dialers increases contact and lead conversion rates, therefore boosting agent productivity as well as sales.
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Leverage on Mobility

VoIP through cloud technology provides a more convenient and efficient way to communicate anytime, anywhere.
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Pricing is Flexible and Cost-Effective

Pay only for what you use. We offer pre-built and customisable packages that you can choose depending on your business needs, payable each month.
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Manage Business Results in Real-Time

Real-time reporting and sophisticated live dashboards enable you to monitor, effectively analyse, guide, and track the performance of your team and business.
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Access Remote Agents in Minutes

You and your agents can work anytime with applications that can run on mobile devices, giving them the freedom to work anywhere efficiently without the need for all-day desk work.
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Scale Technology with Revenue

With our cloud-based software, you can monitor when agents are logged-in and you only pay with the amount of time they put in your service.
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Improve Conversion Rates

Increase contact and lead conversion rates as your agents only connect to live customers, improving sales and agent satisfaction in return.
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Tap Remote Access Agents Fast

Our system has the capacity to access remote agents in minutes, so you can just easily add more people in the workforce when call volumes spike.

Talk to us to know more about how Unified Communication Solutions can help you grow your business.

Tell me more

Gather up-to-the-minute data and relay the analytics to your team and clients as it happens.

Voice

Communicate with your customers through the phone. We provide seamless voice solutions that come with features like Inbound & Outbound Dialler, IVR, and intelligent call routing.

Web Chat

Your customers can reach you while they browse your website through Web Chat. It allows more channels for customer engagement.

Email

Communicate with your customers through one of the most widely used methods. We provide backup and email migration solutions.  

Reporting

Our system allows you to archive the activities of your teams, making it more accessible for you when you need it for performance monitoring.

Fast Forward to Cloud

Our highly-trained customer support will help you implement the system quickly so you can move your business communication to the cloud in no time.

SMS

Send or receive notifications to your clients or customers right away using SMS.

News & Blogs

Why Landline Phones Are Still in Fashion in 2020 FeatureImage

Why Landline Phones Are Still in Fashion in 2020?

November 30, 2020 Blog

With cell phones dominating the 21st century, some may say that landlines are getting out of fashion. However, landline phones aren’t all that bad. It …

Puzzle Pieces with a Word Communication for Virtual Teams

6 Tips for Virtual Teams to Cope with Communication Challenges

November 25, 2020 Telecommunications

Building virtual teams is not easy, especially when it is your first time to venture into this kind of business setup. However, remote work is …

Black IVR system for VoIP Phone

IVR System for VoIP Phones: What is it and How Does it Work?

November 23, 2020 Blog

An Interactive Voice Response (IVR) system is a phone technology that lets callers interact with a computer to get information or assistance without the need …