Welcome to Unified communications

Peace of Mind as a Service.

Price plans
  • Home-Based Agent

A Seamless, User-Friendly, Cloud-Based Virtual Contact Center

Home-Based Call Center Agents

Move your contact centre to the cloud and enhance customer service with VoIPTech’s solutions for home-based call centre agents. Stay ahead of the competitive clutter with our integrated communications and contact centre platform enabling highly skilled agents to work anywhere.

Our Virtual Contact Center’s architecture is secure, scalable, and flexible making home-based agents a more cost-effective solution for your business growth and operations.

Call for a free consultation with a business phone system specialist

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Core elements at a glance

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Optimise Productivity with Mobility

Agents and supervisors can work anytime with applications that can run on mobile devices, giving them the freedom to work anywhere productively without the need of all-day desk work.
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Real-Time Contact Center Analytics

Insight reports can be accessed in real-time to optimise customer experiences. It comes with the added benefit of the ability to monitor or view the status of other agents, saving you more time in the process.
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Flexible Business IT support

VoIPTech is a managed service provider. Our IT specialists are always available to provide solutions whenever you need it. Agents and supervisors can get help with daily business technology needs with our 24-hour help desk support.

Check our solutions to see what fits with your business needs.

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News & Blogs

Why Landline Phones Are Still in Fashion in 2020 FeatureImage

Why Landline Phones Are Still in Fashion in 2020?

November 30, 2020 Blog

With cell phones dominating the 21st century, some may say that landlines are getting out of fashion. However, landline phones aren’t all that bad. It …

Puzzle Pieces with a Word Communication for Virtual Teams

6 Tips for Virtual Teams to Cope with Communication Challenges

November 25, 2020 Telecommunications

Building virtual teams is not easy, especially when it is your first time to venture into this kind of business setup. However, remote work is …

Black IVR system for VoIP Phone

IVR System for VoIP Phones: What is it and How Does it Work?

November 23, 2020 Blog

An Interactive Voice Response (IVR) system is a phone technology that lets callers interact with a computer to get information or assistance without the need …