VoIP Phone Systems

VoIP phone systems are an IP-based technology that uses the Internet to send and receive messages to different locations around the world— a perfect fit for seamless remote working.

VoIPTech can supply your phone lines, or takeover your existing phone lines while keeping your current business phone number(s). With our access to preferential call charges and rates, switch customers make savings on their phone bills from day one.

We  have a number of solutions for all businesses big or small.

Wave

A cloud phone system perfect for remote working and SMEs like yours.

Wave is a hosted phone system developed to use the full power of AWS hosting for superior reliability.

Wave can scale easily to cope with heavy demands from clients and users. Use the purpose-built softphone app to make and receive business calls across your devices anywhere in the world.

The Wave control panel allows you to change configurations, users, and setup in seconds. With out-of-the-box setup and support from our specialist UK-based team, we’ll have your system up and running in no time.

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Unified Communications

A feature-rich cloud hosted PBX, designed to enable seamless remote working.

A unified communications system for SMEs and startups.

Take control of your communications, harness the full power of Communicator’s suite of call and collaboration tools.

Communicator provides tools for effective collaboration including chat, video conferences, whiteboard sessions and screen sharing. All designed with a simple, intuitive and consistent user interface.

With Communicator’s easy-to-use mobile application keep the office in the palm of your hand. Work where ever you wish. With the right tools, you’ll never miss a call, conference or meeting.

Enhanced team collaboration to help you stay ahead and enable your team to serve your customers better.

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Communicate and collaborate without compromising privacy and security.

Engage and collaborate with your teammates through chat, audio, and video calls anytime and anywhere. Teams integrate the people, content, and tools your team needs for synergy.

Teams provides an all-inclusive collaboration platform that combines workplace chat, video meetings, file storage (including collaboration on files), and application integration. Teams is Microsoft’s own version of Unified Communications.

MS Teams benefits

ipSCAPE Voice is 100% delivered from the Cloud. It boasts of powerful inbound contact centre tools to create engaging multi-channel customer experiences across Voice, Web Chat, Email and SMS.

A cloud customer experience technology solution that features scalable voice capacity and offers advanced integration capabilities.

The ipSCAPE workspace has self-service customisation tools for you to take control in adjusting the systems of your Phone, Web Chat, SMS, and Email campaigns as needed.

User-friendly interface and built-in features selection are specifically designed for contact centres.

ipSCAPE’s outbound dialer improves customer contact rates, increases agent productivity, and reduces customer wait times– whilst boosting business profitability.

Instantly send messages, notifications, and alerts to your customers using SMS.

The simple, user-friendly reporting tools and wallboards provide users real-time performance information.

Implementation is done in days. Our team can help you move your Contact Centre to the Cloud – quick and easy!

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