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Peace of Mind as a Service.
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A Seamless, User-Friendly, Cloud-Based Virtual Contact Center

Home-Based Call Center Agents

Move your contact centre to the cloud and enhance customer service with VoIPTech’s solutions for home-based call centre agents. Stay ahead of the competitive clutter with our integrated communications and contact centre platform enabling highly skilled agents to work anywhere.

Our Virtual Contact Center’s architecture is secure, scalable, and flexible making home-based agents a more cost-effective solution to your business growth and operations.

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CORE 
FEATURES
 AT A GLANCE

Optimise Productivity with Mobility

Agents and supervisors can work anytime with applications that can run on mobile devices, giving them the freedom to work anywhere productively without the need of all-day desk work.

Real-Time Contact Center Analytics

Insight reports can be accessed in real-time to optimise customer experiences. It comes with the added benefit of the ability to monitor or view the status of other agents, saving you more time in the process.

Flexible Business IT support

VoIPTech is a managed service provider. Our IT specialists are always available to provide solutions whenever you need it. Agents and supervisors can get help with daily business technology needs with our 24-hour help desk support.

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Check our solutions to see what fits with your business needs.