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Compare Business Call Bundles

In three simple business call bundles, our award-winning VoIP call solutions are available.

Keep stuff easy by adding broadband and hardware upgrades to one of our pre-built packages or customize your own.

Pick a Bundle

Office Lite
From
£12.50
Per Month
  • Full PBX Replacement
  • HD Voice
  • Voicemail
  • Hunt Groups
Office
From
£17.50
Per Month
  • Office Lite Plus
  • 3-Way calling
  • Call Park / Pick-up Groups
  • Hot Desking
  • Call Reporting
  • 24 / 7 x 365 Support
UC-One
From
£20
Per Month
  • Office Features Plus
  • Instant Messaging / Chat
  • Presence & Status
  • Video Conferencing
  • Desktop Sharing & File Transfer
  • Virtual Room (up to 15 guests) Plus Many More Features
From
£75.00
Per Month
  • Blended Call Center
  • 500 Landline Minutes
  • 24 month Contract
  • 16 Features including Hunt Groups & Queues
  • Add Ons: Upgrade Phone and Add Broadband
  • Need More Users? Add Them At The Checkout

Sounds Great! Tell me more.

PER SECOND BILLING

We at VoIPTech know that our customers want to know to the exact penny how much they spend each time they make a business call. With this in mind, we always give our local and global calls with per second billing.

Why do we do this? It’s simple. We don’t want our customers to pay for call time they don’t use.

For example, a typical 130 second business call with BT PAYG would cost 37 pence.

With us, that same call would cost 1.65pence. Impressive, right?

COSTS BREAKDOWN

Call TypePPM Peak*PPM Off-peakPPM Weekend
Geographic (01, 02, 03)0.85p0.85p0.85p
Mobile**8p8p8p
Premium Mobile 07520, 07744, 07755, 078222, 074416, 07777, 07822820p20p20p
Isle of Man0.85p0.85p0.85p
Geographic Islands (Jersey/Guernsey)0.85p0.85p0.85p
Directory Enquiriesdependent on route, contact us to establish exact cost

one Free YEALINK T19

The Yealink T19 is an entry-level IP phone that offers technology, features and performance normally found in much more expensive phones.
The Yealink T19 can be used with headsets, it also has a a simple LCD screen making navigating the menus easy and it’s also wall-mountable. The Yealink T19 and has been designed specifically for business who don’t want to spend a fortune on a VoIP phone, but also want to have access to a phone built to high quality and to do better business.

OUR Business Call BUNDLE FEATURES

HUNT GROUPS

A hunt group is a number of employees that are able to receive incoming calls. When external and internal callers ring your office number, they can do so on one telephone number. The calls can also be routed to a group of phones to answer.

LOCAL AREA CODE

A UK geographical phone number is included, so you won’t be restricted by your businesses current location – if you’d prefer we can provide you with any area code in the UK. For example, if your business is based in the City of Bath, we can still give you an 020 London phone number.

QUEUES

A call queue places incoming calls in a queue to be answered whilst employees are busy with other calls. These can be highlighted on the phone via LEDs. Once the a line becomes available, the waiting calls can be answered.

VOICE MENUS

Voice menus within a phone system can help direct your caller to the correct department. As an example; Press one for reception. Press Two for Support. These can be tailored based on your business departments.

AUDIO CONFERENCE

Audio conferencing allows you to connect multiple called individuals to a single audio conference call. Multiple phone lines can be connected through conferencing allowing an entire team to speak to each other on one line.

VOICEMAIL

Voicemail is a digital answering machine. You’ll be alerted to a new voicemail either via email, light indication, or a notification. You also have the option listen to your voicemail messages from your desk phone, mobile or email inbox.

OPTIONAL ADD ONS

You can add to any one of our business call packages if you’re searching for some extra services! You can add a super quick broadband connection, license Office 365, or upgrade your telephone option. Great savings are accessible the more you contribute, so you’ve come to the correct location if you’re searching for a package that has all you need to get going.

BROADBAND

PHONE UPGRADE

LIVE CHAT

Need some help?

Call us on 0203 826 7040

Boring Legal Stuff

Terms and conditions apply, 24 month contact applies to all bundles. Price displayed is the price per user per month. For more information on our products / bundles terms please click here.

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Omni-Channel Integration

INTEGRATED CONTACT CENTRE & CRM PLATFORM

Many contact centres also have other systems running in parallel – like Payment Gateways or third-party reporting systems. The integrated contact centre and CRM platform presented on a single agent screen increases productivity and reduces manual errors.

 

REFERENCE THE IVR INPUT OF THE CUSTOMER

Track the customer’s IVR journey and record those details in the CRM.
CTI AND SCREEN POPS

Customer details are presented to the agent in real-time which reduces call handling time and improves satisfaction
LINK TO CALL RECORDING

Automatically record Call Outcome, Call Duration, Call Notes and location of Call Recording in the CRM.

 

CLOUD-BASED SYSTEM
Our cloud delivery platform means that integration with other web based databases such as Salesforce.com or ServiceNOW can be completed within days and at minimal cost – in contrast with on-premise or hosted solutions where similar integrations are time consuming and often expensive.

 

SKILLS, CAMPAIGN AND RAPPORT BASED ROUTING

Customers can be routed the most appropriate agent based on profile and previous activities.
RAPID INTEGRATION

Delivered in weeks not months at a fraction of the cost of traditional integration projects.
OUTBOUND DIAL FROM CRM RECORDS

Agents can dial from their CRM application – reducing time and manual errors.